Comments on: How the Spirit of Dale Carnegie Saved My Life at the Barber Shop

By: Resolving Conflicts Quickly and Peacefully

Resolving Conflicts Quickly and Peacefully — Sat, 26 Jan 2008 22:13:13 +0000

[...] wants to provoke you. Arguing is ineffective because it raises barriers. Consider how I handled the barber [...]

By: Stephen Hopson

Stephen Hopson — Mon, 10 Dec 2007 21:08:53 +0000

Chris:

I agree with you 100 percent. It takes an incredible amount of self-control to calmly walk away from something that could have degenerated into a very messy affair.

Thanks for stopping in - it’s great to have you here.

By: Chris

Chris — Mon, 10 Dec 2007 20:59:14 +0000

Man, the amount of times I`ve walked away from situations like this, there is nothing you can do…

On occassion I`ve offered to talk, but someone who is so enraged is not in the mood for chatting, they need to deal with their aggressions in the way they were taught, and brought up…

I`m now 38 years old, and have never been in a physical boxing match with anyone cuz most times, its just better to walk away…some people call me a “wussy”..I call it “wisdom”

By: End of the Week Theme: Gratitude

End of the Week Theme: Gratitude — Fri, 09 Nov 2007 03:02:07 +0000

[...] over at Juice of Champions for including my “Adversity at the Barber Shop” story in connection with an article he wrote about tipping in the service industry. Can you [...]

By: Tipping in the Service Industry | JuiceofChampions.com

Tipping in the Service Industry | JuiceofChampions.com — Tue, 06 Nov 2007 01:05:16 +0000

[...] Adversity University – Adversity at the Barber Shop [...]

By: Handling Customers in Times of Adversity

Handling Customers in Times of Adversity — Mon, 15 Oct 2007 12:18:41 +0000

[...] you may want to subscribe via Email or RSS feed Welcome!Several months ago I wrote a story, “Adversity at the Barbershop” about an experience I had when I decided to try out a local barber for the first time. It [...]

By: Stephen J. Hopson

Stephen J. Hopson — Mon, 01 Oct 2007 02:25:00 +0000

Tony:

I agree. Perhaps it was from that phone call he had taken in the middle of the haircut. Something must have triggered it - I have no way of knowing.

But you're right - people who fly off the handle like that have deeply buried issues that was brought to the surface, probably by the comment I made about having it cut shorter.

It's never easy to be in the midst of that. A million thoughts ran through my head and I knew that if I had acted upon some of those thoughts, the consequences would have been far worse, I think.

Thanks for stopping by. I appreciate the time you took to respond.

Stephen

By: Tony Bags

Tony Bags — Mon, 01 Oct 2007 02:14:00 +0000

One thing I have learned in my life about dealing with difficult strangers is that 99% of the time, it’s stuff in their lives that has nothing to do with you that makes them difficult or nasty. A difficult/nasty person I run into, they had issues long before I ran into them and their behavior probably has nothing to do with me.

Knowing that, it’s much easier to blow off their behavior. That isn’t to say that I excuse it, it just makes it easier for ME to go about my day with a minimum of effect from their nastiness.

By: Stephen J. Hopson

Stephen J. Hopson — Wed, 26 Sep 2007 21:45:00 +0000

Rob:

Good point. Well, you live and learn! Thanks for sharing.

Stephen

By: Rob

Rob — Wed, 26 Sep 2007 21:33:00 +0000

You got out of the situation fine, but you were treated badly and didn’t get what you paid for.

Sometimes you need to cut your losses and go, other times you need to fight back.

If a barber ever gave me B.S. like this I would put him in his place ASAP and leave without paying a dime. If he wants to get the cops involved that’s fine too.